FloraPanels (S. Rey, KVK 70125090) respects your privacy and processes personal data in accordance with the GDPR.
What data we collect
- Name, address, email address, phone number — when placing an order
- Name, email address, company, country and your message — when you use our contact form
- Payment details — processed by Mollie; FloraPanels does not store card or bank details itself
- Technical data (IP address, browser type) — for security and website analysis
- Cookies — see the cookie policy
What we use this data for
- Processing and delivering your order
- Responding to your question or project enquiry
- Customer service and communication about your order
- Sending design proposals for approval
- Legal obligations (accounting, VAT)
Legal basis
We process your data on the basis of:
- the performance of a contract — to process, coordinate and deliver your order, and to prepare a quotation or project;
- a legal obligation — for our accounting and tax filings;
- our legitimate interest — to respond to enquiries via the contact form and to keep our website secure;
- your consent — for non-essential cookies (see the cookie policy). You can withdraw this consent at any time.
Who we share data with
- Mollie (payment processing)
- Klarna and in3 — only if you choose to pay afterwards or in instalments. They receive the data needed for the payment and any credit check, and process it under their own privacy policy.
- Our partner manufacturer of glass partition systems — only for projects on which we collaborate, and only the data needed for the project
- Delivery partner(s)
- Cloud86 (hosting)
We do not sell data to third parties.
Retention period
Personal data is not retained longer than necessary for the purposes above, or as long as required by law (e.g. the statutory 7-year retention period for accounting records).
Your rights
You have the right to access, correct, delete and object. Contact us via info@florapanels.com. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
FloraPanels takes appropriate technical and organisational measures to protect your data against loss or unlawful use.
Contact
Questions about this privacy policy: info@florapanels.com.